Jon North
Sr. Success Consultant
Jon joined Autotask, now Datto, in January 2017. His IT career spans over 20 years although his interest in computers started much earlier, right back to the 80's, being regularly published in both Crash! and Your Sinclair magazines.
Jon is a Datto RMM technical specialist, “Thought-Leader” and consultant. He started out responsible for training our Partners on the most efficient ways of building and using Datto RMM in order to maximise utilisation, understanding and ROI, whilst simultaneously lowering time-to-value, and led hundreds to success, but more recently has been training our Partners on a more global scale. He co-wrote and delivered the Patch Management Best Practice and Windows 7 to 10 Migration webinars to hundreds of partners globally (you can see the recordings on the Resources page of the Datto website); he singularly wrote, presented and produced the entire video content for the new Datto Dash! implementation/training track; and he also co-presented the RMM Boot Camp at DattoCon EMEA in Barcelona last year, and DattoCon US in San Diego in June. Jon's current role also sees him responsible for training and supporting our larger partners, who have tens of thousands of endpoints under management, as well as being the primary global resource for the delivery of bespoke scripting requirements - you can find some of his work in the Datto RMM ComStore, including the Windows 7 to 10 Upgrade component.
Over the course of his career Jon has delivered expert senior-level support from small businesses to multinational corporates, and even ran his own MSP for a time, so he fully understands the needs of our Partners.
