
Jon North
Sr. Success Consultant
Jon is a Senior Datto RMM technical specialist, “Thought-Leader” and consultant. He joined Datto, formerly Autotask, in January 2017, and started out by training our Partners on the most highly efficient ways of building and using the product. He led hundreds to success, including training and supporting our larger partners, who have tens of thousands of endpoints under management. More recently however, Jon has been training on a global scale: he co-wrote and presented the Patch Management Best Practice, Windows 7 to 10 Migration, and Monitoring Best Practice webinars to hundreds of partners globally (you can see the recordings on the Resources page of the Datto website), and singularly wrote, presented and produced the entire video content for the new “Datto Dash!” implementation/training offering.
Jon is also the primary global resource for the development and delivery of bespoke scripting requirements; you can find some of his work in the Datto RMM ComStore and Online Help, including the Windows 7 to 10 Upgrade components and the new Active Directory GPO deployment component.
Over the course of his 20+ year career Jon has delivered expert senior-level support to all sorts of clients, from small businesses to enterprise, and even ran his own MSP for a time, so he fully understands the needs of our Partners.
This is Jon's third DattoCon, having co-presented the RMM Boot Camp at DattoCon EMEA in Barcelona last year and DattoCon US in San Diego in June, and he is very excited to be presenting the brand new Datto RMM Optimiser Boot Camp in Paris!